A maximum
of two wheelchair users may be
passengers on each trip.All
other passengers must be able to ascend three
steps in the unlikely event that an emergency
evacuation of the boat becomes necessary.
A
Skipper and Crew Member will accompany every trip.
The
Skipper is in overall charge of the boat including
passenger lift.
Passenger
safety is the responsibility of the boat staff and
group leaders working together.
When
completing the booking form, group leaders will
choose whether their trip is NON-SMOKING (smoking
only allowed on the towpath) or SMOKING (smoking
only allowed on the front deck). All passengers in
the group must adhere to this choice.
The
supervision of any children in the group is the
responsibility of the adult passengers, not the
boat staff.
Each
group will be given a pre-trip safety talk by the
boat staff. Group leaders must ensure that safety
procedures are adhered to by all passengers.
The Truman
Enterprise Narrowboat Trust cannot accept any
responsibility for passengers when they are off
the boat.
Group Staff
are responsible for the well being and care of
their group members. This includes moving
wheelchair users and giving any physical
assistance passengers require with mobility
and using the toilet. In some cases this may
mean one to one support.
There
is a first aid kit on board which is available for
use by group leaders and/or passengers. Boat staff
are not first aid trained.
Your
group must not exceed twelve persons
including a minimum of two Staff. Children and
babies must be included in the twelve. The bus driver for your
group MUST
be included in your count if they are to join
the trip. Please do not place the boat staff in
the embarrassing position of having to turn
people away.
Dogs are
not permitted on trips unless they are working
dogs e.g. guide dogs, hearing dogs for deaf
people, other type of support dog.
The
Trust holds appropriate insurance cover for
passenger and public liability. Current
certificates are displayed on the boat.
The
Truman Enterprise Narrowboat Trust cannot accept
any responsibility for the safety of vehicles and
their contents at Hatherton Marina.
Late
arrival to embarkation point may mean that the
trip will be cut short, return late or be
cancelled.
The
booking form must be completed, signed and
returned to us to confirm your booking within 14
days.
Full
payment of invoice must be paid 28 days before the
date of trip. Trips will not go ahead unless paid
for.
Your
payment is non-refundable in the event you have to
cancel the trip.
The
Truman Enterprise Narrowboat Trust has the right
to cancel a booking for whatever reason deemed
necessary and without explanation.All
monies paid will be refunded. The Truman
Enterprise Narrowboat Trust cannot be held
responsible if due to mechanical fault or any
other reason the trip is held up or even
cancelled.Every
effort will be made to rectify the situation to
enable trips to go ahead.
The
Truman Enterprise Narrowboat Trust will retain
contact details provided by each group so that
information about trips can be communicated
efficiently. If any group no longer want their
contact details held by the Trust they must inform
the Bookings Secretary.
TRUMAN ENTERPRISE NARROWBOAT TRUST IS A REGISTERED
CHARITY NO. 1037914
member of the
National Community Boats Association